In this location it won’t be indexed and therefore search won’t work. Some people have found theirs within the Preferences folder within their user folder. Given that, my first thought is that the index of your Microsoft User Data folder is corrupt in some way.īut before dispensing the usual advice, let’s look at a couple of things that are sure to cause the problem.įirst, be certain that your Microsoft User Data folder is in the Documents folder within your user folder. When you search for a sender, recipient, or word within a message, Outlook turns to Spotlight’s index to find it. Outlook, like the Mac OS and some other apps, uses OS X’s Spotlight feature to catalog its messages. She writes: In the last week or so I’ve been trying to search for messages in Microsoft Outlook and it shows no results, even when I can scroll through my inbox and find a message from the sender I’ve searched for. Reader Abby Conrad has a problem with a forgetful email client.